Frequently Asked Questions

Have questions about bike suspension repair? Find clear answers on costs, process, and benefits. Learn about our services, quality parts, and why we're the top choice for suspension repair nationwide.

1) Download and fill out the service request form.
2) Package your items for shipping and place the service request form with the item(s) being serviced.
3) Ship your item(s) using your preferred method. The address is:

6547 S Racine Cir #900 Centennial, CO 80111

4) You will be contacted with a more accurate completion time, or you are welcome to contact us ahead of time for an estimate on completion. We will then perform the requested service(s)
5) Your item(s) will be sent back to you, fully serviced to your specifications.

100/200 hr fork service:

  • Close inspection for damage/wear
  • Full damper tear-down and rebuild with fresh oil and seals
  • Air Spring tear-down and rebuild with fresh seals
  • Seal/Wiper replacement
  • Bath oil replacement
  • Dyno test to insure functionality within established parameters

100/200hr Shock service:

  • Close inspection for damage or wear
  • Full damper tear-down and rebuild with fresh oil and seals
  • Seal/Wiper replacement
  • Nitrogen recharge (For shocks that require it)
  • Vacuum bleed (For shocks that require it)
  • Dyno test to insure functionality within established parameters

50hr Fork Service:

  • Close inspection for damage/wear
  • Seal/Wiper replacement
  • Bath oil replacement

50hr Shock Service:

  • Close inspection for damage or wear
  • Seal/Wiper replacement

All services include seal kits, oil and shop supplies in the price

The completion time will vary seasonally. You will be contacted with an estimated time of completion upon receipt of your service request form. Alternatively, feel free to reach out at any time through phone or email. We will respond promptly. Typical completion time is 2-4 weeks. Although, during the dead of winter, it could be as little as 2-4 days.

 

Currently, we only offer service through the mail.

You will be responsible for the shipping charges. You will need to ship your item(s) to us. Upon completion of the service, we will send the item(s) back with the shipping cost added to your invoice.

Fork and shock manufacturers base the required service intervals on hours of riding. If your usual ride is around 5 hours, and you get to go twice a week, your suspension should receive a 50hr service after 5 weeks. After 100 hours or ten weeks of riding, a 100hr service is needed. Aggressive riders and racers will want to stick to those service intervals closely. But for most riders, a 50hr service twice a season and a 100hr service once a season will maintain the performance of their shock or fork.

All prices include the needed service kits

Fox and RockShox Forks:

Single Crown 50 hr : $115

Single Crown 100 hr : $200

Dual Crown 50 hr : $130

Dual Crown 100 hr: $230

Fork Damper Only: $95

Fox and RockShox Shocks:

All Fox or Rockshox

50 hr: $105

Fox and Rockshox

Rear shocks 100hr: $205

Certain shocks may require extra labor, Thru-Shaft, Genius, etc. You will be contacted with pricing and estimated completion time.

NO DYAD SHOCKS, NO BRAIN SHOCKS OR FORKS. (My Apologies)

Other brands: Please call to get price and estimated completion date.

Dropper Post Service coming soon